AI voice collections · for banks & NBFCs

Call every overdue borrower today — in their own language, by the book.

PaySquare is an AI voice agent for early-bucket loan recovery. It phones your borrowers in fluent Hindi — and every major Indian language — captures a promise-to-pay, and records every word, inside RBI's rules and at a fraction of a calling team's cost.

Invite-only · onboarding a select set of lenders
08:00–19:00 only Every call recorded RBI · TRAI · DPDP
RS
Rohan Sharma
EMI overdue · Bucket 1–30
REC
00:00
Promise to pay captured
₹12,500 · by 2 Aug
Within window Recorded Disclosure Right-party
Speaks the language your borrower actually answers the phone in
The workflow

From an overdue book to booked promises — before lunch.

Point PaySquare at your early-bucket accounts and it runs the calling floor for you, one compliant conversation at a time.

First

Upload the book

Drop a CSV of overdue accounts — name, number, amount, due date, bucket. DNC and duplicates are filtered on the way in.

Then

PaySquare makes the calls

A natural voice agent dials at scale in the borrower's language, opens with the mandated disclosure, and negotiates a specific pay date.

And

You get promises & proof

Every call returns a promise-to-pay, a one-line summary, a recording and a transcript — live on your dashboard.

Compliant by design

The guardrails live in the code — not in a script the agent might forget.

Calling window enforcedDials only 08:00–19:00 in the borrower's timezone. No exceptions, even by the operator.
Attempt caps & DNDPer-day and per-account limits, and the Do-Not-Call list is honoured on every dial.
Recorded & disclosedIdentity, purpose and "this call is recorded" are spoken in the first breath — and retained for audit.
Right-party & respectfulNever discloses the debt to anyone but the borrower; never threatens, argues, or raises its voice.
Per-call compliance record
Calls inside window100%
Recorded & transcribedEvery call
Disclosure spokenEvery call
DNC honouredAlways

Every call carries its own stamp — window, disclosure, recording and attempt number — ready for your auditors and the regulator.

Knows when to hand off

Disputes, hardship and refusals are flagged and routed to your field team — the AI never argues past its limit.

Your data stays yours

Borrower data is encrypted and access-controlled, never used to train anyone's model, and handled to DPDP standards.

Live in a day, not a quarter

Start with a CSV and a whitelist of consenting numbers; connect your LMS or CRM when you're ready to scale.

The record

Every conversation, on the record and searchable.

Open any borrower and hear the call, read the transcript in their language, and see the promise-to-pay the AI locked in — with the compliance stamps attached. Nothing to take on faith.

Rohan Sharma · LN-2201Promise to pay
0:41
OutcomeConnected · PTP
Promised₹12,500 · 2 Aug
LanguageHindi
Attempt1 of 3
Est. cost₹4.78
AI summary · Borrower acknowledged the overdue EMI and promised to pay the full ₹12,500 by 2 August.
Invite-only

We're onboarding a small number of lenders.

PaySquare runs live pilots with a select set of banks and NBFCs. Tell us about your book and we'll be in touch to arrange a demo.

Typical reply within two business days

You're on the list.

Thanks — we'll reach out from contact@thepaysquare.com to set up your demo.